Surrender Services

We know that sometimes people are no longer able to care for their pets due to a variety of reasons, and we are here to help. As a for-all shelter these steps will help us protect the community and our staff.

Before visiting the shelter to surrender your pet all customers will be asked about any possible exposure to COVID-19.

In addition, masks are required to enter our buildings. A mask will be provided if you do not have one, and please observe social distancing.


Our Intake program will be handled by appointment only. If you need to schedule an appointment or arrive at our facility without one please call 727-586-3591 extensions 166 or 114. Your appointment time could be the same day.

Once at our facility all customers will be asked to wait in their car until their appointment, rather than the Intake lobby. Like you, we want the very best for your pets and will work relentlessly to ensure the best care possible.

If you are considering surrendering your pet due to behavioral concerns, please first call our Pet Behavior Tip Line team at 727-586-3593 and leave a detailed message for assistance.

If financial hardship is the reason you are considering giving up your pet, our food bank provides free pet food to dogs and cats of people in need.