Animal Welfare Associate

Single Full-Time Position

Job Purpose:

Provide care for animals, maintain cleanliness of kennels and support the adoption process.



  • High school diploma or equivalent.

Licensure or Certification:

  • Valid Florida driver’s license with acceptable driving record


  • One to two years of part-time or full-time general veterinary work experience preferred.
  • Volunteer service in a shelter or similar facility preferred.


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Essential Functions:

  • Guide adopters through the adoption process onsite and offsite
  • Advise as to types of animals available.
  • Meet and greet between animal and customer.
  • Dog to dog introductions.
  • Preparation and review of adoption contract.
  • Review Medical records and general animal husbandry.
  • Respond to adoptions line, voice mail and email inquiries.
  • Assist with Homeward Bound Gift Shop cleaning, restocking, pricing, and customer service.

Demonstrated Competencies:

  • Ability to successfully handle both routine and difficult public contacts, with strong conflict resolution skills in a high stress environment.
  • Ability to operate computer, printer, copier, telephone, fax machine and smartphone.
  • Ability to show compassion for animals and their owners.
  • Ability to work collaboratively with other staff.